Legal

Privacy Policy

Last updated: 3 August 2026

Podium Automations Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Podium Automations Ltd is a company registered in England and Wales, company registration number 17250019. Our registered office is in Newcastle upon Tyne. We are the data controller for the personal data you provide to us through this website.

2. Data we collect

We collect personal data that you voluntarily provide when you use our contact form. This includes:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Details about your project (property type, requirements, timeline)

We do not collect data automatically through cookies or tracking technologies. We do not use analytics, advertising pixels, or third-party tracking on this website.

3. How we use your data

We use the personal data you provide to:

  • Respond to your enquiry and provide information about our services
  • Arrange and carry out consultations and site visits
  • Prepare quotes and proposals
  • Deliver smart home installation services
  • Communicate with you about your project
  • Maintain records for accounting and tax purposes

4. Legal basis for processing

We process your personal data on the following legal bases:

  • Legitimate interests — to respond to your enquiry and provide the services you have requested (Article 6(1)(f) of UK GDPR)
  • Contract — to take steps before entering into a contract and to fulfil our obligations under any agreement we make with you (Article 6(1)(b) of UK GDPR)
  • Legal obligation — to maintain records required by law, including for tax and accounting purposes (Article 6(1)(c) of UK GDPR)

5. Third parties

We do not sell or rent your personal data. We share it only with the following third parties, where necessary:

  • FormSubmit — our contact form is processed by FormSubmit.co, which sends form submissions to our email inbox. FormSubmit processes your data in accordance with their own privacy policy.
  • Service providers — if we engage subcontractors or suppliers as part of your installation project, we may share relevant project details (such as your address and access requirements) with them.

Social media links on our website direct you to our profiles on Facebook, Instagram, X (Twitter), YouTube, and WhatsApp. Once you click through to those platforms, their respective privacy policies apply.

6. International transfers

Your data is stored and processed within the UK. FormSubmit.co may process data outside the UK, but only under appropriate safeguards as required by UK GDPR. We do not transfer your data outside the UK for any other purpose.

7. Cookies

This website does not use cookies or similar tracking technologies. We do not use Google Analytics, Facebook Pixel, or any other tracking or analytics tools. If we introduce cookies in the future, we will update this policy and provide an appropriate consent mechanism.

8. Data retention

We retain personal data from website enquiries for up to 24 months. If you become a client, we retain your data for the duration of our business relationship and for up to 7 years afterwards, as required for accounting and tax purposes. You may request earlier deletion at any time (see section 9).

9. Your rights

Under UK GDPR, you have the following rights:

  • Right of access — you can request a copy of the personal data we hold about you
  • Right to rectification — you can ask us to correct inaccurate or incomplete data
  • Right to erasure — you can ask us to delete your personal data
  • Right to restrict processing — you can ask us to limit how we use your data
  • Right to data portability — you can request your data in a machine-readable format
  • Right to object — you can object to our processing of your data
  • Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details in section 11.

10. Complaints

If you are not satisfied with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Podium Automations Ltd
Newcastle upon Tyne, England
Phone: 0191 468 3324
Email: info@podiumautomationsltd.co.uk

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